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Privacy Policy

Golden Eagle we respect our valued customer’s privacy and ensure not to collect any information other than the information relevant to make booking with us. As such, we strive to take care of our customer’s right to privacy in connection with their interaction with this website. Our scope of commitment as part of the use of your information is outlined herein.

 

1. Collection of Personal Information

We collect your information mainly when you contact us to inquire us about our products and services or make a booking with us. This usually includes your name, contact details, email id, upon the submission of information, you give consent to Golden eagle to use your information to process orders in an accurate and prompt manner.

2. Information Security

We will take all reasonable measures to insure information you transmit to us using the Website will remain confidential and protected from unauthorized access. Despite those measures, we do not warrant unauthorized access to that information can never happen.

All information provided by our customers during booking, such as their name ,address ,email id and credit /debit card details is considered private, will NOT be stored, sold, shared, rented or leased to any third parties

3. Use of Information

Any personal information of a client obtained through this website will be utilized by Golden Eagle to process his or her booking, verify credit card details, and provide relevant information associated with client’s travel or any other subsidiary services he or she would like to avail of. This information will also be used for auditing, research and activities focused to improve the performance of our website.

4. Legal Disclosure of Information

We may disclose your information, if we feel that such disclosure is pertinent to protect our company’s rights and / or abide by a court order or a legal proceeding.

 

Terms & Conditions

Thank you for visiting Goldeneagle.ae (the 'Website'). Please read these terms and conditions carefully before you start to use the Website. By accessing and using this Website, you indicate that you accept (unconditionally and irrevocably) these terms and conditions (the 'Agreement'). If you do not agree to these terms and conditions, please refrain from using our Website and exit immediately.

You represent and warrant you possess the legal right and ability to enter into this Agreement and to use this Website in accordance with all terms and conditions herein.

You promise to us you are old enough to enter legally binding contracts through this Website and you know you will be responsible for all payments due to us for bookings made by you or another person using your login information. Please also make sure that you have read and accept our Privacy Policy.

 

1.The customer using the website who are Minor /under the age of 18 shall not register as a User of the website and shall not transact on or use the website

2. Methods of Payment

We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currency)

3. Change of Terms and Conditions

We may change these terms and conditions at any time without advance notice. Changed terms will become effective once posted on the Website, and will not have any retrospective effect on existing contractual arrangements made through this Website. Your continued use of this Website after any change means you have accepted the changed terms and conditions.

4. Cancellation & Refund Policy:

4-1. for the cancellation policy its depends on the agreement between the client and the sales staff at the time of the purchase. We will do our utmost to make these changes but it may not always be possible.

4-2. After the confirmation and payment all services are non-refundable.

5. Delivery Policy: after the confirmation all services and bookings will be send only through our official emails which ends with @goldeneagle.ae

6. Important Travel Information:

6-1. Passports & Visas

You must ensure that you have a valid passport in good condition and any necessary visas before travelling. Most destinations require that your passport remains valid for at least six months after your return date. It is also sensible to make a copy of all important travel documents to take with you.

Your specific passport, visa and other immigration requirements are your responsibility and you should confirm these with the relevant Embassies and/or Consulates. We do not accept any responsibility if you cannot travel because you have not complied with any passport, visa or immigration requirements

6-2.The official arrival time for hotels is at 2:00 pm, the time of departure from hotels is 12:00.

6-3. if the driver is late please contact us immediately.

6-4.The Company cannot guarantee any special requests for the hotel such as connecting rooms or floor number as it is due to the possibility of hotel arrival time.

6-5.If you are delayed by the driver for one hour from the date of departure, the driver will leave and take a taxi at your expense.

6-6. In the event of any emergency order requiring change of bookings, you must inform the company to make the best effort to serve you if possible.

6-7. kindly report at the airport before 3 hours of departure times mentioned on the ticket.

6-8. In case of a change in departure times by the airline, our company is not responsible for this.

6-9.packages does not include tourist tax.

6-10.The Company is not responsible for the loss of any of your personal property during the trip.

7. Governing Law and Jurisdiction:

Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE